Your fans and followers on social networks show little social engagement, nobody retweets your posts, looks up your hashtag or tweets about your blog? The content-sharing is missing, nobody likes your page and an influencer is sharing a shit storm that’s harming your social reputation?
Is that all Greek to you? Consider checking out a social media glossary, which explains the most common and important social media related terms and abbreviations.
The definitions should result in a good overview and a PDF can be downloaded for free.